Welcome to the Gem Chimney & Duct website! We are committed to protecting your privacy and ensuring a positive online experience. By using our services, you agree to the practices outlined in this policy.
Who We Are
At Gem Chimney & Duct, we specialize in providing professional chimney cleaning, air duct cleaning, and repair services. Our primary goal is to connect you with highly skilled professionals who can address your specific service needs. Our website is: https://gemchimneyduct.com.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After your comment is approved, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, ensure they do not include embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.
Cookies
We use cookies to enhance your experience on our website. If you leave a comment, you may opt-in to saving your name, email address, and website details in cookies for convenience. These cookies last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. Login cookies last for two days, and screen option cookies last for one year.
We comply with relevant privacy laws, such as the California Consumer Privacy Act (CCPA), which grants users the right to know how their data is collected and used. If you are a resident of California or any other state with specific privacy laws, you may request further information on how your data is managed.
Data Protection Compliance
We comply with applicable data protection laws that require us to implement reasonable security measures to protect your personal data. We are committed to securing your personal information and ensuring it is not used improperly.
Embedded Content from Other Websites
Articles on our site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves exactly as if the visitor had visited that other website. These websites may collect data about you, use cookies, and track your interaction with the embedded content.
How We Use Your Information
At Gem Chimney & Duct, we use your data to connect you with the right chimney cleaning, duct cleaning, or other service professionals. We act as a marketing company that forwards your contact information to trusted service providers, but we are not directly responsible for the quality of their services.
Sharing Your Information
Your information will not be sold or shared with unauthorized third parties. However, we may share your details with service providers in order to facilitate your request. For instance, if you request a service quote or inquire about chimney repair, we may pass your information to a licensed professional who will handle your request.
Data Retention
Comments and metadata are retained indefinitely for easier follow-up and to improve user experience. If you register on our site, we store your personal information in your profile. You can access, modify, or delete your information at any time.
Your Rights Over Your Data
You can request an exported file of the personal data we hold about you, or request that we delete any personal data we have, unless it is required for administrative, legal, or security reasons. If you are a resident of California or any other state with privacy protections, you have the right to request further details on how we handle your data, as per local laws.
Data Security
We prioritize the security of your personal data. We implement appropriate technical measures to protect against unauthorized access and ensure the data we collect is used responsibly. We take all reasonable steps to secure your data from potential breaches.
Automated Spam Detection
Visitor comments may be processed through an automated spam detection service to ensure the integrity of our site and protect against malicious attacks.
Contact Us
If you have any questions or concerns about our privacy policy, please feel free to contact us through our website: https://gemchimneyduct.com.